Privacy notice / गोपनीयता सूचना

Wylfynd Enterprises (“Wylfynd”, “we”) hires and manages delivery partners for Flipkart and Ekart hubs. This notice covers the Join form, document upload links, the Wylfynd Saathi app and the records we keep about applicants and riders.

• When you apply: your name, mobile number, area, the hub you want, who referred you, and our notes from calls with you.
• Documents: photos of your Aadhaar, PAN and yourself, and the details read from them (name, date of birth, gender, address, Aadhaar and PAN numbers).
• Family contact: the name and number of the family member you give us.
• Bank details: account number, IFSC and, if you send one, a photo of a cancelled cheque or passbook.
• Work records: your Flipkart (Casper) ID, hub, attendance, parcels delivered and returned, earnings, deductions, cash you collected and deposited, and leave requests.
• Rider app: your location once in each of three windows on working days (9 am–12 pm, 1–4 pm and 5–8 pm), only after you agree on the app, and a code that lets us send notifications to your phone.

• To call you about the job and decide whether to take you on.
• To register you with Flipkart and Ekart and complete the background check they require.
• To work out and pay your salary, and to keep track of cash, penalties and deductions.
• To check that you are at work, approve leave and send you messages about your work.
• To report a missing rider or undeposited cash, if that happens.

• Flipkart and Ekart, to register you as a delivery partner. They and their verification partner (such as AuthBridge) run the background check.
• Our bank, to transfer your salary.
• Meta (WhatsApp) and Google (Firebase), only to deliver our messages and app notifications to you.
• The police or Flipkart's loss team, only if a rider goes missing with parcels or cash, or when the law requires it.

We do not sell your information or use it for advertising.

Your Aadhaar number and the Aadhaar and PAN photos are stored encrypted on our own server. Staff see only the last four Aadhaar digits; showing the full number needs an administrator and is recorded. Bank account numbers are shown masked. Document photos are read by software on our server, not sent to outside services. Only Wylfynd staff with an account can see your records, and hub staff see only the riders of their hub.

• If you apply but don't join, your documents and family contact are deleted when your application is rejected, or 60 days after you applied.
• Upload links and app sign-in codes stop working after 7 days.
• If you join, we keep your records while you work with us and afterwards for as long as we need to settle your pay and cash and to keep salary and tax records the law requires.

You can ask to see the information we hold about you, have it corrected or updated, or have it deleted where we don't need to keep it. You can turn off location for the Wylfynd Saathi app in your phone's settings at any time; we may then ask you to check in another way. You can also withdraw your consent, though we may not be able to keep you registered with Flipkart without your documents.

For any question or complaint about your information, write to info@wylfynd.in. We aim to reply within 7 working days. If you are not satisfied with our answer, you can complain to the Data Protection Board of India.